This site provides general benefit information, forms and other Trust related items.
DATA PRIVACY EVENT - PLEASE CLICK HERE FOR THE MOST CURRENT INFORMATION ON THIS MATTER.
You may also visit – wpas.kroll.com to activate and take advantage of your identity monitoring services.
Temporary Plan Changes Due to COVID-19
Effective March 1, 2020, exclusion 46 listed under the Medical Benefits Exclusion section of the Summary Plan Description (page 43) is temporarily waived until the COVID-19 emergency order is lifted. The temporary waiver will allow coverage for telephonic or other virtual care for covered services subject to deductible and coinsurance as follows:
- For a real-time interactive telephone or audio/video consultation (telehealth/telemedicine) to be covered, the telehealth/telemedicine consultation must be diagnosis and treatment focused via a live discussion or video exchange with ongoing participation by the patient and the provider throughout the visit.
- Reimbursed up to the allowed amount, for use of a telemedicine service such as Teladoc (or regional service for example VIA Virginia Mason or Providence) for which member paid out of pocket for services.
- Reimbursed at 100% of the allowed amount, all telephone or audio/video visits related to COVID-19 testing.
Update on COVID-19 Outbreak
Due to the COVID-19 outbreak and in the interest of keeping the community and our staff as safe and healthy as possible, all WPAS offices (Mercer Island, Gladstone, Anchorage, Spokane) will be closed for walk-in services effective March 17, 2020. WPAS will only be conducting business via phone, email, or fax. If you need to bring documentation or information to the office, there are drop boxes available at each of our office locations. Contact information can be found here.